Hi! How can we help you?
How can I contact you?
Write to us from the contact page or by email. A real person answers every message, usually the same day.
How can I track my order?
Once your order has shipped you receive an email with a tracking link. You can also follow it from your account.
Can I cancel my order?
If your order has not shipped yet, write to us and we cancel it at once. Once it has shipped, you can return it within 30 days.
Do you offer gift wrapping?
Yes. Every order is wrapped in tissue, and you can add a handwritten note at checkout.
How should I wash linen?
Wash at 40 degrees with a gentle detergent, skip the softener and tumble dry low or line dry. Linen softens with every wash.
What is your return policy?
You have 30 days to return anything unused in its original packaging. Returns are free within the country.